90-Day Return Policy
At Cave Mills, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free 90-day refund policy.
Policy Details:
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You have 90 days from the date of delivery to return the product for a full refund.
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Items must be returned in their original condition, unused, and in the original packaging.
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Proof of purchase is required for all returns.
Refund Process:
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To initiate a return, please contact our customer service team with your order details.
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Once your return is approved, we will provide instructions for shipping the item back to us.
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Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days.
Exceptions:
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Custom or special-order items may not be eligible for a refund.
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Shipping costs are non-refundable, unless the return is due to a product defect or error on our part.
Your satisfaction is our priority, and we strive to make the return process as smooth as possible. For any questions or assistance, feel free to reach out to our customer support team.
